I actually got my account back!!!
 

I actually got my account back! Thanks Yahoo! :rolleyes:

I probably got a little lucky that I did not put completely bogus info when I registered 8 years ago. But here is the process that I went through.

1. I called the number 1 408 349 1572, opt 2, opt 2
Told them what happened, they tryed to veryfy info on file over the phone, and that failed. They told me to send a blank email with my yahoo id in the subject to the following address (its not the same that came up on here before): [email]account-security-help@cc.yahoo-inc.com[/email]

2. Sent an email to that address

3. Recieved a reply asking me to reply to those stupid verification questions, so I did.

4. Recieved a reply to answer more question and fax them to some fax number that they gave me. Among the questions was that I had to describe the account (folders, contacts, notes). So I did write like a long paragraph about it, because I had a lot of different folders and such there. Another thing that they had requested was photo ID. So I faxed that info to them.

5. Recieved an email (to alternative one that I have supplied in fax) with a new password :eek: :eek:

Now keep in mind that took about a week.

Alex

Getting e-mail sent to GWP
 

Thanks, Alex, My husband cannot get into his e-mail, so I will try this Monday morning. Maresea (mpfarr@yahoo.com) :D

plzz help me i can't log on to my yahoo email account
 

people plzz help my i recently changed my password for my yahoo email account and now i'm unable to access my account can someone help me how to fix this problem i tried so many ways to fix this problem but i couldn't becouse i forgoten answer to secret quastion. i also want to find yahoo email customer number but i can't please help me. i thank u from any help in advance :confused: :confused: :confused:

Hi Mina... I have the same problem. Please contact me if you find a solution. I've called the customer service number... but they were not helpful at all!!! They can't do anything for you if you don't provide them with an answer to the security question.

lost account
 

I too lost my account on Wed. Right now, as we speak, my id is logged ON in msgr. Until I found this forum, i thought there wouldnt be any hope to regaining my account. I didnt lose anything important,thank goodness. and those who know me really well have my back up email addresses. I thought maybe it was my mean and jealous ex husband hacking my computer,but now that Ive read this forum,,, I can actually let him off the hook.

I have sent the blank email w/ my id in the subject field. I am going to try calling cust support tomorrow,and then on Monday if they are closed tomorrow. i just hope i can remember all the answers to the security questions. I have had this account for 7 years, w/o any changes to it.

Bless you once again for providing the info you have!!! you definatly are an ANGEL!!!

Alex30 do you still have the fax number and questions they asked....
They keep giving me the run around. I recently recieved a virus on my comp and since then I couldnt get back into my account. I could still check through my messenger because i was still logged onto it but once it closed I cant get into anything. And I have all my pictures and stuff saved to this account..

I REALLY REALLY REALLY Need to get back into this account, so I can atleast retrieve my pictures and contacts.

Can anyone help?
I can be contacted at [email]Mig_eddy@yahoo.com[/email] until I can get back into my main account

I can look up the fax number, but try emailing that address, it does take forever, but at least I got it back.

Ok, let me elaborate of some of the steps. Step 1 is pretty much useless, and only thing that is usefull is the email address. So just send blank email with you Yahoo ID in the subject. Then you would get reply (may take forever though), asking you to answer same stupid 8 question that you don't remember answers to.
Then ONLY after I did not answer all the questions correctly, they send me another email, with more questions and asked me to fax answers to them. here is the text of that e-mail.



Hope this would help, good luck.

Help!!!
 

Hi my yahoo email account has just been hacked!! how do i get it back??! can anyone help me?!! please email me if you can at [email]rot_in_pieces27@hotmail.com[/email]

Hey did u get all ur emails back too?