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-   Yahoo! Customer Service and Complaints (http://www.supportsentry.com/forum/forumdisplay.php?f=7)
-   -   cloned id with my fone number on :( (http://www.supportsentry.com/forum/showthread.php?t=100)

curly 04-12-2005 01:08 PM

cloned id with my fone number on :(
 
I've been getting alot of nuisance calls and eventually found out someone has made a clone profile of me and put my number on there.
I emailed yahoo but not heard from them (did'nt expect i would)!

Can anyone tell me how i can get it removed? :confused:

Mr SupportSentry 04-12-2005 03:18 PM

You mean someone created a separate Yahoo ID and put your phone number on it? I would try and call Yahoo customer service (see post in this forum) and tell them it is your phone number and you want it removed. Tell them to call you on it if they have a problem.

curly 04-13-2005 09:06 AM

Thankyou for ur reply ........
 
yes someone has made a clone id very similar to mine and even put my pic on there.
To be honest im extremely confused by how to get in touch with yahoo...... i mean 'what number?'
I've looked and cant seem to find no number.... Is it a UK number or US number and where can i find it? (im in the UK)

please helpppppp :(

TerminalDogma 04-15-2005 03:09 PM

What I've heard you're supposed to do with this is send a letter to Y! itself (To get the address, go to [url]www.yahoo.com[/url], click on "Company info" at the bottom of the page, then on "addresses") and address it "ATTN: Custodian of Records." In the letter, explain the issue, include a photocopy of your drivers license and a real, penned in, signature.

curly 04-19-2005 11:40 AM

thankyou xxx
 
thankyou, i'll do that
wat a pain this is!
u'd think it would be easier to get ur personal info off the net but yahoo dont make things easier for u do they :(

TerminalDogma 04-19-2005 04:21 PM

Yahoo doesn't make a lot of things easy for anyone :D
I'll see if I can get a list of public numbers for their various departments and stuff on here sometime.


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