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-   -   Yahoo Music (http://www.supportsentry.com/forum/showthread.php?t=335)

ireadthereforeiam 12-27-2005 04:20 PM

Yahoo Music
 
I subscribed to the free trial subscription to Yahoo Music, Im not happy with the service. Tried to cancel subscription (before the credit card thing), they tell me to access My Services, but the window won't open. Can't find the toll free customer service number. So what am I supposed to do. Im getting increasingly pissed off at this. Anyone have any suggestions. :mad:

hybernation 01-13-2006 05:16 PM

Quote:
Originally Posted by ireadthereforeiam
I subscribed to the free trial subscription to Yahoo Music, Im not happy with the service. Tried to cancel subscription (before the credit card thing), they tell me to access My Services, but the window won't open. Can't find the toll free customer service number. So what am I supposed to do. Im getting increasingly pissed off at this. Anyone have any suggestions. :mad:


Their service sucks very very badly. Like an idiot I bought a year and it's been nothing but trouble. Failed downloads on purchases, etc. Total piece of crap service, compared to MusicMatch, Napster, etc.

I finally found their phone number (in this forum) (408) 349-1572, so if you are willing to be on hold for an hour, you can hopefully get some satisfaction. you are certainly doing the right thing trying to cancel.

good luck!

Carolina77 02-04-2006 05:44 AM

Did you get the refund
 
Hello, I was hoping you were able to get a refund, because I had so many problems, I called the billing department, and I told them that this service didn't work for me and they were able to issue a refund as long as I was able to provide proof I did attempt to contact their e-mail support for their music service.

1-408-349-5151 (Billing Department) Opt 5, Opt 3.

Good Luck


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