I desperately need some advice about the microsoft service pack 2. Indeed I need to know how to remove it from my computer. Wanadoo have been trying to connect me to their new wireless broadband service for 4 weeks now. Yet it was only tonight that an engineer mentioned the microsoft service pack 2 that I have installed on my computer is not compatible with wanadoo wireless. I have been unable to discover how to remove the damn thing from my computer. I can not get the microsoft service desk telephone number until monday. I Would like to use the wireless before. So does anyone know how to remove the damn thing? If so can you give me the instructions in very simnple terms, as I am not that computer literate. Thanks!