09-28-2005, 08:57 PM
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Quote:
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Originally Posted by alex_jebsen@yahoo.com
I am at my wits end. To top it all of now taht I have had heard from others and their frustrations I am now considering that maybe someone "phised" me or " Spoofed me" and changed my info. and is trying to steal my ID.
So if someone else can provide a Fax number for yahoo! Customer Account Recovery team PLEASE E-mail me or post on here. I will be checking this too see if anyone has an ideas as to what I should do.
Thanks,
Another Alex  |
The number in the post earlier is a valid number 1-408-349-1572. Wait until it's gone through the initial 'thank you for calling Yahoo' stuff, then hit #2, in the next menu it's #2.
That will get you a human being. I spoke with a woman named Sara who went through my information with me - but she couldn't do anything because I didn't know the answer to my challenge question. She didn't give me an email address or fax number, though - she gave me a ticket number, told me it would be escalated, and that someone would call me within 72 hours.
It's been 24 hours, I haven't heard anything yet, but I'm being patient 
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