10-08-2005, 07:07 PM
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Quote:
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Originally Posted by jobeth66
Well, I put in a ticket with Yahoo for this - they told me I would hear from someone within 72 hours.
After 72 hours, I called them back, gave them the ticket #, and said 'I still haven't heard from anyone', and they said 'we're backlogged, we'll get to you in the order your ticket was opened'.
It's now been 7 days since I was told THAT.
So I don't know what to do at this point, I'm frustrated as heck, and I AM a paying customer.
Sigh. I just want my account back. I have the credit card # it's paid with. I have the statement it was paid ON in April. There's no question that it's MINE.
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You also have to remember the huge size of Yahoo and the people that use it that are having these issues among many others as well. Just keep at them as I did and you have to eventually grab ahold of your account again esp with your evidence. |