hello, yes, the exact same incident happened to me. on april 1st, my yahoo email account was deactivated for no reasons. it was working the day before and all of a sudden my user name & password wasn't working. i contacted yahoo through email: [email]account-security@cc.yahoo-inc.com[/email]. not only my account was deactivated, my entire profile was changed...yes, it was scary. i have provided them my profile info such as dob, location zip code, & secret question and it didn't match my file. well, according to the tech support, the zip code didn't match but the rest did.

on each of my email responses to them, i have asked them what phone # can i contact them directly but they ignored my question. now, my friend happens to have a friend at yahoo IT support. i just contacted her last week. if ever i get a "REAL" phone # where I can contact them w/ an alive human operator, i will definitely post it in on this site.

arlene