LONG story short: The SAME thing happened to me last week and I'm still without access to my account! I was hopeful the other day, after a rep e-mailed me and told me that my account would be updated after providing the answer to my secret question. However, a few days later, some bozo e-mails me and asks for additional info without any explanation as to why the previous communication seems to have been disregarded. I am pissed. PISSED. I just want the key things out of my account and I'm done with Yahoo. Fingers crossed, guys.

I found this board trying to hunt down Yahoo's phone number!