I am so glad to hear that other people have the same problem, not that the problem is great but I spent the last few days changing passwords thinking I was hacked. Same issue, as of Sunday and I don't know if it is the same for anyone else, but they don't even recognize my personal information to verify it is me, nor my alternate e-mail address, yet my ID name is still "taken".


Thanks for the web site, will try that today, but I FOUND THE CUSTOMER SERVICE NUMBER.......the lame-o's! 1-408-349-1572.....Good luck anyone and if they find out what happend let me know!

Thanks