I didn't try the 408 number that was described as the "real" help number. You all are a bunch of stupid asses. I suspect that the 408 number is phoney, too. Probably some porno phone number. How dare you. There are sincere people needing technical help. Shame on you. Go to a library and read to become more intelligent. Stop wasting your time causing others grief. I was on to you when you put "real" in all caps! You jerk. And by the way, people are looking for an 800 number, not your phone number!