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Old 07-13-2006, 06:52 PM
JFGgirl
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Unhappy Yahoo! "get NEW password" page

i am having the same problem many of you are having - could log in one day, and my password didn't work the next, even though i never changed it. My complaint (aside from that) is that the password retrieval page doesn't work for me. I go to the page and enter my birthdate, the area code they have on file, and my country, then type my username in the blank and hit "get NEW password". But all I get is a page that is blank except for the standard Yahoo! footer, which shows up at the top of the page. I have sent two emails to Yahoo! in the last week asking about this but have yet to get more than an autoreply from them. has anyone else had this particular issue? were you able to resolve it? i have tried no less than 20 times and i haven't gotten the page to work. i plan to call Yahoo! next week if i can't figure it out on my own.
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