Support Sentry Forums



Go Back   Support Sentry Forums > Customer Service Complaint Forums > Yahoo! Customer Service and Complaints
User Name
Password
FAQ Members List Calendar Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-14-2005, 06:19 AM
sarahlou31
Guest
 
Posts: n/a
Exclamation Someone hacked my account

Someone apparently hacked my account and changed my password and user information and alternate e-mail so i can't even get a new password sent to me. I can't get yahoo to send me a reply to help me out. Any suggestions?
Reply With Quote
  #2  
Old 02-18-2005, 09:30 PM
bob1
Guest
 
Posts: n/a
Angry

Same thing happened to me yday. I emailed yahoo customer service. No response. I called them today on the number posted here. Got a rep who said I needed to give them my birthdate that I have on my account for tehm to do anything.

Without that , they cannot help. I had set it up so long ago, I dont know what birthdate I gave them, so looks like I have lost my yahoo account to somebody else for good.

need to ask them to disable it so it isnt misused.
Reply With Quote
  #3  
Old 02-23-2005, 08:10 AM
Blairwood
Guest
 
Posts: n/a
Default Someone Hacked My Account

Someone hacked my account also. Stole my password and then changed it so I can't access it. I couldn't retrieve it by entering the requested information. This happened to me seveal days ago. I opened a new account, but I have lost all my saved correspondence and address book. They also have hacked some credit card accounts as well and obtained my bank account information and credit card accounts.
Reply With Quote
  #4  
Old 02-24-2005, 01:05 AM
mel6178
Guest
 
Posts: n/a
Angry me too

Someone must have hacked into my account too. But they changed my birthday and other information cause yahoo willnot let me reset my password at all. When i emailed them they said bascially they cant help me because my b day i gave is invailed. GRR what the ****
Reply With Quote
  #5  
Old 02-24-2005, 01:20 AM
Mr SupportSentry
Guest
 
Posts: n/a
Default

have any of you received an email from Yahoo! lately asking you to update your account or anything of that nature?
Reply With Quote
  #6  
Old 05-21-2005, 05:00 PM
BraveKnight
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by mel6178
Someone must have hacked into my account too. But they changed my birthday and other information cause yahoo willnot let me reset my password at all. When i emailed them they said bascially they cant help me because my b day i gave is invailed. GRR what the ****



I thought that the user name and birthdate could not be changed?

Also I got an email one time from someone pretending to be yahoo asking for my password. Their email address was something like [email]yahoo_admin@emailaccount.com[/email].
Reply With Quote
  #7  
Old 12-18-2005, 07:13 AM
Anicrusix
Guest
 
Posts: n/a
Default yeah

my ex-girlfriend hacked my account and i've been trying to get it back for months! i have been trying to figure out the program she uses to do it. i'm not the only one she's done this to. yahoo wants me to send them a copy of my drivers liscence and as much about my account and contact lists and people on my messenger that i can. problem is, it's been so long that i can't remember a whole lot! so here i find this topic while searching for answers. help....please.
Reply With Quote
  #8  
Old 12-31-2005, 05:40 PM
txironhorse
Guest
 
Posts: n/a
Unhappy Same bad news

Quote:
Originally Posted by BraveKnight
I thought that the user name and birthdate could not be changed?

Also I got an email one time from someone pretending to be yahoo asking for my password. Their email address was something like [email]yahoo_admin@emailaccount.com[/email].


did anything ever become of your account yahoo refuses to return any mail i send them and I can not only get into my e-mail account but also my companies web page...any ideas?


Thanks
Reply With Quote
  #9  
Old 01-15-2006, 05:39 PM
j26mol
Guest
 
Posts: n/a
Default

Same ordeal for me, its actually been 4 months without yahoo doing anything, like u said ebay/paypal had everything taken care of within a hr, including my credit card company actions were very quick, but yahoo, no replies but thier surveys which of course i bash them each time. yahoo is a disgrace and will never use them again
Reply With Quote
  #10  
Old 01-25-2006, 09:23 PM
braininabox
Guest
 
Posts: n/a
Default more common than i thought

I guess Yahoo destroying someone's account is more common than I thought. What irks me is that I have two Yahoo accounts, and I attempted accessing one; I admit, I had forgotten the password, so Yahoo had me fill in the password questionnaire. And then deleted the password on my primary account, the same one I had used not thirty seconds prior. That was a week ago, and I have gotten a slew of 'responses' from Yahoo all asking who my 'childhood hero' was (because apparently that was my secret password question - ahem, I chose 'pet' when I created my Yahoo accounts). And I thought this was a just me thing, I did not know it was this serious with Yahoo. And thanks to whomever it was that posted the Yahoo customer service number (sorry I do not remember your name, but you should go down in history as a god or something for figuring that one out). I am about to give them several odd phone calls until I get some help.

R.
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump



All times are GMT. The time now is 09:45 AM.


Powered by: vBulletin Version 3.0.7
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Sponsored messages: ::

RSS RSS 2.0 XML

Add to My Yahoo!

Copyright 2004 Support Sentry. All rights reserved.