Today I recieved a urgent message that I had to reply to immediatly in order to organise something. As I click reply instead of the usual New Message page coming up it opened a page where there was a box with letters or a audio and you had to type the letters into the box in order to procede.

Not only did this take a hour to type the boxes correctly I missed my oppatunity to go to a play. The font was extremly hard to read and I dont even have sight problems. I understand they need it there but if they could change the font to something easy like Times New Roman. Im sure many others agree.

Thank you for taking this into account and I hope it changes soon