Good Morning to All,

I have been trying to access my Yahoo email account for the past week with no success. Apparently, I made the mistake of downloading the most recent upgrade to the Yahoo system and it no longer recognizes my password, which by the way...I have not changed in the 10 years I've had my yahoo account. Everytime I enter the password the system kicks it back and says enter password. As luck would have it, I am receiving emails that I cannot access. I have contacted Yahoo via that asinine feedback window 4 times. The main problem is that it asks for my date of birth, zip code at time of account activation, and some other information. (1) I have moved at least 4 times since my account activation so recalling my zip code is impossible. (2) Because I work in what is referred to as "National Security" I did not provide correct personal information because I did not want my personal information floating around the internet, the problem is I do not recall the date of birth or other information that I entered. I have an alternate email account with Mail.com that I did the same thing because I did not want to receive all of the junk mail everytime I am force to provide an email account for one thing or another.

How do I go about gaining access to my email account other than completing the same feedback window which only provides computer generated responses?

I have numerous email folders that have sensitive information (purchases made via the internet) residing in those folders. Also, my entire email address book is unavailable to me.

If need be, I can name every folder I have, as well as most of the people who are listed in my address book.

Anyone have any suggestions...besides shooting myself...LOL

Laurence