Same problem, I need to speak to a live person.

i too have had my password as well as all of my security info changed. when i brought this to the customer service attention i keep gettin the same automated response. someone has to know how to get around this an help us regain acess to our accounts

I, am getting the same on my account. For some reason my password got changed. I've been using the search engine trying to get a Yahoo! representative, customer service, and/or email address. Any information to reach them will be helpful. And if I come across something I will let EVERYONE KNOW!!!

same is happening to me .my password is changed and info and i havent changed anything.. what do we do or will any one help???

anyone tried to contact them here [url]http://docs.yahoo.com/info/address/[/url] ?

I have also experienced the same problems with Yahoo. All of a sudden over a week ago it says my password is invalid. I use the same password all the time and I did not change it. Also same problem when entering personal info to get new password, message says it doesn't match what I have on file. I totally agree, it is very difficult not to enter your own birthdate and zipcode correctly, so what gives? I have emailed Yahoo continually for over a week and all I get are those automated replies that don't have anything to do with the problem I am having. I am so frustrated! Also having same problem with messenger, invalid everything!!
Thank you to the person that posted a customer service phone number for Yahoo, that will be my next step. I have had that account ever since Yahoo came online and all my important mail goes there. If I ever get back into that account I'm certainly going to make a hard copy of my address book too. I printed it once but sure can't find it now, guess just have to learn the hard way...ouch!
Sure hope this can get resolved soon. Please post if anyone has new info on this matter. Thank you very much!
Best Regards

Hey omyangel,

I just wanted to ask if you are positive what info u initially signed up as. Because since I couldn't give them the correct bday I'm not able to reset my password. It was so long ago that I can't remember if I used a bogus bday or my real one. But if what you say is true and that the personal info may have been changed too(which is not far from the realm of possibility as all our passwords have been changed) then it is even more disturbing. ANd there's some yahoo customer service reps that need to get an earful from me. Let me know what happens when you try that number.

also I wanted to share that my password for email and Messenger went bad after I clicked on a link from an offline message from a friend. My friends have been tellin me that they've been gettin an offline message from me, displaying a link. It's ironic that the link I got this from was from a Yahoo employee. Regardless of whether I get access back I will no longer use any Yahoo services. Messenger, mail, groups, and even fantasy sports. Today is the first day of my Yahoo boycott.

jzblaze,

sounds to me like you account was hijacked more than anything. There are so many scammers out there today that it is tough to know what emails/messages are real and what are fake. I doubt that Yahoo! will ever send out a link via email or Messenger that you click on to do something. They would most likely ask you to log into your account via the Yahoo! home page and make the changes there. If you or anyone else is ever in doubt, don't click on something. If you do, check the url of the page you are on. I am pretty positive you will find that it is not on the yahoo.com domain. In any case, it sucks that you cannot get back into your account.