I recently renewed my Norton Antivirus subscription and in the process of running "live update" my pc crashed - crashed to the point where it has just about been "revived" and I've lost the contents of one whole partition in the process.

Now when I try to download the darn software again, I don't see the "download" button even though I'm supposed to for upto 60 days from date of purchase - have emailed customer support outlining all the steps taken and I get a response asking me to follow exactly the same procedure that I said I tried but didn't work.

It's almost impossible to get a telephone# contact for them on their website and I finally got it by googling....this is is the VERY LAST TIME that I use Symantec - the sooner that word gets out there the better for everyone!

SYMANTEC SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!