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#1
04-25-2006, 02:11 PM
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Found the number!
I am so glad to hear that other people have the same problem, not that the problem is great but I spent the last few days changing passwords thinking I was hacked. Same issue, as of Sunday and I don't know if it is the same for anyone else, but they don't even recognize my personal information to verify it is me, nor my alternate e-mail address, yet my ID name is still "taken".
Thanks for the web site, will try that today, but I FOUND THE CUSTOMER SERVICE NUMBER.......the lame-o's! 1-408-349-1572.....Good luck anyone and if they find out what happend let me know! Thanks 
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#2
04-25-2006, 02:28 PM
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I have an answer
Okay so I called customer service, something had recently been changed in my account, it wouldn't recogize my zip code but still had some info, they gave me the same website (add -help to the end of security) and said they could verify prior to the changes and help get back into the account.
Call first and get a reference number again [email]account-security-help@yahoo-inc.com[/email] good luck
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#3
04-25-2006, 11:14 PM
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Havin the same problem
The same thing happened to me yesterday. I went to get into my yahoo account and it said invalid id/password. if anyone has any information as to how i can retrieve my account back i would be ever so greatful. It is an extremely important account and I need it back. so if you can please help
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#4
05-15-2006, 07:00 PM
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Talked w/ Yahoo cust. service
I just got off the phone with Yahoo's customer service (408-349-1572) and was told that it is a known problem (the inability to log in to e-mail), the technicians are working on the problem and it should be fixed soon. How soon, I don't know. Everyone that's having problems with their Yahoo e-mail should call them. It will help resolve the problem faster.
I FINALLY got into my Yahoo e-mail last night. Last edited by Gemma : 05-27-2006 at 02:01 PM. Reason: Update
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#5
05-17-2006, 01:50 PM
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I called that number last Friday, the day after my Yahoo account was cancelled as part of the SBC/Yahoo fiasco.
I was promised a return call right away, so far nothing. And as of 2 minutes ago I still can't access my Yahoo account.
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