Support Sentry Forums

Go Back   Support Sentry Forums > Customer Service Complaint Forums > Toyota Customer Service and Complaints
User Name
FAQ Members List Calendar Search Today's Posts Mark Forums Read

Thread Tools Search this Thread Display Modes
Old 05-17-2005, 05:55 PM
Posts: n/a
Angry Stupid Customer Rep Ruined my Credit score

I have even disputed that with Toyota , but they did not even investigate or give me any explanation

here is the letter i wrote detailing what really happened :

Attention to: Vicky
11/16/2004 – 30 day mark dispute issue

We have already talked regarding my Toyota Corolla 2003 account # ......

I waited until I had received my credit report showing that there is a one time late payment that dramatically affected my credit score, and I am strongly disputing this.

As we talked about the circumstances and how this happened, I will put it again in writing in key points:

The reasons I am disputing the late payment issue:
On a conversation with a customer service representative, I was told if I paid 75% or more of my monthly payment, the remainder of the money would be added to the following month payment with no negative impact on my account or credit.
I sent 80% of the payment for November 2004, thinking that I am ok, and I also attached a yellow piece pf paper mentioning where I got the information from and why I am sending 80% only of the payment of that month. “ You can notice that this is not a repetitive occurrence in 3 years since I started paying for my Toyota”
I have not been receiving any bills or collection warnings for this matter, for the last 8 months, although I called 3 times to confirm address change every time I pay my bill over the phone “you should see a track of it in your system “.
On my conversation with you, you told me that I should have paid 90% of the payment at least, which I had no prior knowledge of at all.

I strongly dispute being reported to the credit bureu for that one month, and ruined my credit score for good.

Here is another crabby situation that destroyed my credit
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

All times are GMT. The time now is 05:28 PM.

Powered by: vBulletin Version 3.0.7
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Sponsored messages: ::


Add to My Yahoo!

Copyright 2004 Support Sentry. All rights reserved.