Support Sentry Forums



Go Back   Support Sentry Forums > Customer Service Complaint Forums > Toyota Customer Service and Complaints
User Name
Password
FAQ Members List Calendar Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-03-2005, 05:22 PM
xiaomingtan
Guest
 
Posts: n/a
Default Bad job of Mark Jacobson Toyota garage

I bought a 2000 Toyota Corolla at Mark Jacobson Toyota [15-501 Durham NC
(919) 281-6923, Service: 493-5599]. This car was messed up by a garage Merchant/s Tire at early November, 2004--The car dead without engine oil filter on and engine oil in. The car was then taken to Mark Jacobson Toyota garage to repair, under an agreement among the insurance company for garage Merchant/s Tire, Mark Jacobson Toyota garage, and I. The agreement is that I pay $300, the insurance company pays whatever the rest cost is, the Mark Jacobson Toyota garage brings me a fixed car with a new engine. After 3 weeks of repairing, I was told to pick up my fixed car. I drove that car for ~20 mile, and saw the engine light flashing on. Mark Jacobson Toyota garage told me to drive the car back, and made some adjustment on computing system. Two days late, the engine light flashed on again, Mark Jacobson Toyota garage told me to drive the car back again, and replaced one part. Two weeks late, the engine light now flashes on again. Mark Jacobson Toyota garage refuses to do anything more. Obviously, my car has never been fixed, Mark Jacobson Toyota garage should be responsible to fix my car.

I wonder where and who I can complain to about this issue, and eventually get my car fixed.
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump



All times are GMT. The time now is 07:39 AM.


Powered by: vBulletin Version 3.0.7
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Sponsored messages: ::

RSS RSS 2.0 XML

Add to My Yahoo!

Copyright 2004 Support Sentry. All rights reserved.