Support Sentry Forums



Go Back   Support Sentry Forums > Customer Service Complaint Forums > Yahoo! Customer Service and Complaints
User Name
Password
FAQ Members List Calendar Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-14-2006, 07:31 PM
mikael99
Guest
 
Posts: n/a
Default Need some help, paying for subcription connected to hijacked account

Hi

I am sick and tired of this. I used to have a yahoo college sports audio subcription on my old yahoo id (actually still have). That account was fished in november 2005 and i have virtually given up getting it back because well you all know how yahoo is.

My problem now is that i am paying 9.95$ per month for something i dont have access to.

I tried to email them at the collegesports part of their site, choose the topic cancellation in their drop down menu. Provided info and asked for it to be cancelled. But no got the usual autoresponder.. where it doesnt even address any issues.

It says i shall reply this email, but really i think it is to no avail as there is problably nobody who will ever read it.

Can it really be, that there are ZERO email addresses going into Yahoo, where a normal person read your email and looks into your problem.

I have paid 9.95 every month now for a year, for christ sakes..

Can anyone help me..

Best,
Mikael
Reply With Quote
  #2  
Old 10-16-2006, 09:06 PM
melandtroyus
Guest
 
Posts: n/a
Default

How are u paying for it? If credit card, stop it through your credit card company. If debit card, have them do a chargeback on it, and see if yahoo responds then. That's what I had to do with AOL. I used my card, I actually closed out my card, told them to hot card, and then they did charge backs. If u pay direct debit from a checking account, do a stop by. They can find the authorization number and do a ACH stop pay on it. I'd worry about stopping payment, because if they aren't getting the money, yahoo will finally maybe cancel it.

Mel
Reply With Quote
  #3  
Old 10-19-2006, 09:14 AM
mikael99
Guest
 
Posts: n/a
Default

Sounds like a good idea. I am using a debit card, was not aware you can block any payments..
Reply With Quote
  #4  
Old 11-02-2006, 10:41 PM
mikael99
Guest
 
Posts: n/a
Default

I closed the card and got a new one. They are not gonna collect my money anymore.

YAHOO
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump



All times are GMT. The time now is 03:00 PM.


Powered by: vBulletin Version 3.0.7
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Sponsored messages: ::

RSS RSS 2.0 XML

Add to My Yahoo!

Copyright 2004 Support Sentry. All rights reserved.