I am having the same problem as many of you. I can't get into my email as of last week. I'm set to automatically sign into messenger every morning - and for some reason it wouldn't work last wednesday. I tried the "Forgot your password" option - and apparently i don't know my own birthday and zip code b/c it said i was wrong. Customer service is giving me the run around - and telling me that i have to tell them my secret question AND answer that i used when i created my account - ALMOST 10 years ago. I've given them my phone number 3 times now asking them to call me - and they refuse. The response is always "We can not help until you can give us the correct secret question and answer".

If anyone figures out how to fix this - or how to talk to a human at Yahoo (if they exist) - PLEASE let me know!!