Support Sentry Forums



Go Back   Support Sentry Forums > Customer Service Complaint Forums > SBC Customer Service Complaints
User Name
Password
FAQ Members List Calendar Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-11-2006, 02:00 PM
bridgette
Guest
 
Posts: n/a
Unhappy SBC worst service i have ever had!

I recieved a bill yesterday for a disconnect. I read the date on the notice and it was for the eighth. However the envelope is postmarked for the eigth and the actual letter has Jan.30 as the bill date. Nonetheless they disconnected my service so i called cust service and her answer was she has no control over the mail and would i like to pay my bil plus a 27.00 reconnect fee. I was mad but i want my service so we started to proceed. She then said that i cant pay my bill until i also pay a deposit that they are requesting at this time and that will be another 75.00. I said i have had service and paid a deposit from my first initial connect in another state i stayed with sbc just changed service area and phone number. She was rude and said do you wand to pay the deposit or call back another time. I did not pay and i desperately need to know if this is even legal. I have had service since August and i cant see how just because they decided to add it this billing cycle they can prevent me from paying and reconnecting my service. I have 4 children and its hard to pay the bills as it is . i just cant believe they wouldnt take my full payment AND the reconnect fee without a new 75.00 deposit they stirred up. HELP!!
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump



All times are GMT. The time now is 04:55 PM.


Powered by: vBulletin Version 3.0.7
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
Sponsored messages: ::

RSS RSS 2.0 XML

Add to My Yahoo!

Copyright 2004 Support Sentry. All rights reserved.