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Latest Help Desk Software Solution News

CNL Financial Group Chooses NetApp and Decru for Uncompromised ... - Business Wire (press release)

01-03-2006

The tiered storage architecture has enabled CNL to notably improve its ability to respond to any event, ranging from an accidental file deletion to a complete site disaster. Tools such as SnapManager(R) for Exchange and Single Mailbox Recovery software enable help desk personnel to perform user-level mailbox or message restores in 10 minutes or less, as opposed to the average of six hours required before. In addition, the ability to create a point-in-time Snapshot(TM) copy in seconds as opposed to minutes--if not hours--for a tape backup has substantially reduced maintenance windows.

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Widespread adoption of virtualization awaits help - ComputerWorld Philippines

01-03-2006

SAN FRANCISCO - 2005 was a training year for the x86 virtualization race just around the corner, or rather, the quarter. At present, virtualization is primarily associated with carving one physical computer into multiple independent virtual systems. Virtualization is also providing a mechanism for helping shops that, overnight, watched their 1U rack boxes bloom into four-way servers, enabling them to carve up server resources into units of one or two CPUs each so they can be managed in a familiar way. The introduction of Windows XP and Windows Server 2003 x64 Editions precipitated the greatest need for x86 virtualization. Many Windows applications, including Microsoft's own, can survive only in a 32-bit universe. Virtualization mocks up that smaller universe, yet allows 64-bit applications to run natively, albeit more slowly, thanks to the overhead of the virtualization runtime. Did we say "more slowly"? We meant to say "a lot more slowly," a fact that explains why x86 virtualization has never been a must-have. Turning one speedy Xeon into two or three Pentium Pro-grade systems doesn't grab the imagination. If hardware-accelerated virtualization features that Intel and AMD will bake into their CPUs in 2006 live up to our hopes, virtualization will be far - more available

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