Thread: SBC Nightmare!
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Old 07-29-2005, 04:53 PM
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Default Reply to Fed Up

SBC has very misleading ads, and they fail to tell you that after the first year promotional deal, your rate for only the Express service will go to $49.95 which is $7 more per month than Comcast's standard rate which is for 4 Mbps service instead of 1.5 Mbps max.

I have been with them for 10.5 months as both telephone and DSL customer and it has been a non stop nightmare.

You can read all about my experinces here:


I am not surprised that they have a high turnover of customers after the first year; so does Cingular (60% owned by SBC) and as a result Verizon is rapidly overtaking them.

I really do not understand what is wrong with the management at SBC . . . they fail to understand that they must be competitive price-wise and service-wise. Is the management just another crowd with golden parachutes that don't care what they do to the company?

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