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Old 07-05-2006, 02:11 AM
sher
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Thumbs up Manage to talk to customer service & successfully reset my password

Dear all

I also had a same problem. cannot log in to my yahoo account for almost one and 1/2 month now
I try to call yahoo customer service last night (11pm) since malaysia is 12 hours early than US. i manage to talk to human not a machine. then after some clarification than the customer service girl give me hope. She said that she had email me the temporary password to my alternate email addres. she also provide me the reference number so in the future if i still have a problem, that ref.no will assist them to solve problem.

But when i came to the office this morning... so dissappointed. No email from Yahoo.
I plan to call them again tonight and hoping for a good new.

FYI.. i use this no. 408-349-1572

Last edited by sher : 07-07-2006 at 03:14 AM. Reason: New Update
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